Frequently Asked Questions
Answers to the most common questions about boarding, day care, senior care, walking, puppy programs, training, and mobile grooming in Maryville, TN. Call or text (865) 459-5755 if you don't see what you're looking for.
General — Dog Grooming in Maryville, TN
QWhat dog grooming services are offered here?
This is a locally owned dog grooming and care business in Maryville, TN, offering dog boarding, day care, senior dog care, dog walking, puppy day care, puppy training, dog training, and mobile dog grooming from a single location at 1505 E Broadway Ave.
QWhere is the dog grooming facility located?
The facility is located at 1505 E Broadway Ave, Maryville, TN 37804, and also offers mobile dog grooming and dog walking throughout the surrounding Blount County area.
QWhat services are offered besides dog grooming?
Eight core services are offered: dog boarding, dog day care, senior dog care, dog walking, puppy day care, puppy training classes, adult dog training, and mobile dog grooming. In-salon dog grooming is covered on our homepage.
QWhat areas are served for dog grooming and dog care?
Maryville, TN and the surrounding Blount County area are served, including Alcoa, Townsend, Louisville, Friendsville, Walland, and Greenback.
QHow do I book a dog grooming appointment or ask a question?
Call or text (865) 459-5755, or visit 1505 E Broadway Ave, Maryville, TN 37804. Most services also start with a free evaluation, consultation, or meet-and-greet before you commit to a package.
QWhat is the difference between dog boarding and dog day care?
Dog boarding is overnight care with a private suite for sleeping, typically used for trips or travel. Dog day care is daytime-only supervised group play, typically used on workdays, with no overnight stay.
QWhat is the difference between puppy day care and puppy training?
Puppy day care is supervised free play for socialization with other size-matched puppies. Puppy training is structured obedience instruction, teaching specific commands like sit, stay, and come, taught directly to the owner and puppy together.
QAre vaccinations required for dog grooming and boarding?
Yes. Current rabies vaccination is required across all services, with additional requirements (DHPP and Bordetella) for any service involving group play with other dogs, such as boarding, day care, or puppy day care.
QIs in-salon dog grooming available, or only mobile?
Yes, traditional in-salon dog grooming details are covered on our homepage. For dog grooming that comes to you instead, see our Mobile Dog Grooming page.
QHow do I choose the right dog grooming or care service for my dog?
It depends on your situation: overnight trips call for boarding, workday coverage calls for day care or a midday walk, a new puppy calls for puppy day care and puppy classes, an older dog calls for our senior care protocol, and behavior concerns call for dog training. Call (865) 459-5755 and we can point you to the right fit.
Dog Boarding
Visit Dog Boarding page →Covering overnight boarding with private suites and 24/7 supervision.
QHow much does dog boarding cost in Maryville?
Rates start at $38 per night for small dogs, $45 for medium dogs, and $55 for large dogs, with a reduced nightly rate for stays of seven nights or more. A second dog from the same family boards at 15% off.
QDo dogs share a kennel or suite overnight?
No. Each dog rests in their own private suite overnight. Group play happens only during supervised daytime sessions, and only for dogs that are comfortable in group settings.
QWhat vaccinations are required?
Current rabies, DHPP, and Bordetella vaccinations are required, administered at least 24 hours before arrival. Canine influenza is recommended but not required.
QCan I bring my dog's own food?
Yes, and we recommend it. Staff feed on your schedule using your dog's regular food to avoid stomach upset from a sudden diet change.
QIs boarding available for anxious or first-time dogs?
Yes. A shorter one or two-night trial stay is a good way to introduce a nervous dog to boarding before a longer trip.
QDo you board senior dogs?
Yes. Senior dogs receive quieter suite placement and activity levels matched to their mobility and health needs.
QWhat is the cancellation policy?
Please give at least 24 hours' notice so we can offer the space to another dog. Same-day cancellations may be subject to a $20 fee.
Dog Day Care
Visit Dog Day Care page →Covering structured daytime group play in a climate-controlled space.
QHow much does dog day care cost in Maryville?
A single full day costs $28, and a half day costs $18. Punch passes bring the per-day cost down to $22-$24, and monthly unlimited access is $325 for dogs attending three or more days a week.
QDoes every dog need an evaluation before starting day care?
Yes. A free temperament evaluation is required before any dog joins regular group play, so staff can confirm daycare is a safe fit for both your dog and the other dogs already attending.
QWhat vaccinations are required for day care?
Current rabies, DHPP, and Bordetella (updated within 12 months) are required. Dogs must also be spayed or neutered by 8 months of age to continue attending.
QIs day care available for puppies?
Puppies can join once they are fully vaccinated per their veterinarian's schedule, typically after their final puppy vaccination series is complete.
QWhat if my dog doesn't do well in the evaluation?
We will tell you honestly and suggest alternatives, such as one-on-one visits or boarding with individual play time instead of group day care.
QCan I drop off and pick up at any time during the day?
Yes, within our operating hours. Half-day and full-day pricing is based on duration, not fixed time slots.
QDo you offer day care on weekends?
Yes, Saturday daycare is available from 8:00 AM to 2:00 PM. We're closed on Sundays.
QWhat happens on extreme weather days?
Our indoor play space is fully climate-controlled, so daycare runs as normal regardless of summer heat or winter cold.
Senior Dog Care
Visit Senior Dog Care page →Covering mobility-aware boarding, daycare, and walking for older dogs.
QHow much does senior dog boarding cost in Maryville?
The same as our standard boarding rate ($38-$55 per night depending on size), with medication administration included at no extra charge.
QIs there an age cutoff for senior care?
No. We assess mobility, energy level, and health needs individually rather than applying a strict age cutoff, since aging looks different across breeds and dogs.
QDo you charge extra for medication administration?
No. Medication administration is included at no additional cost for boarding and daycare stays.
QCan senior dogs still participate in group play?
Some can, and we assess this individually. Many senior dogs do better with calmer, low-impact interaction rather than standard high-energy group play.
QWhat if my dog has a serious ongoing health condition?
Let us know during intake. For dogs needing more intensive medical monitoring than we can safely provide, we will be upfront and can help point you toward a veterinary boarding option instead.
QDo you offer shorter daycare visits for older dogs?
Yes. Senior daycare defaults to a half-day rate, since most older dogs do better with a shorter visit than a full eight-hour day.
QWhat information do you need before my senior dog's first stay?
Current vaccination records, a list of medications and dosages, your veterinarian's contact information, and any known mobility or health concerns.
Dog Walking
Visit Dog Walking page →Covering insured, bonded midday walks and potty breaks.
QHow much does dog walking cost in Maryville?
A 20-minute walk is $18 for a single visit, or $15 on a weekly recurring schedule. A 30-minute walk is $24, or $20 recurring. Potty breaks start at $14.
QDo I need to be home for the walk?
No. Most clients arrange lockbox, hidden key, or smart lock access so walks can happen while you're at work.
QWill the same person walk my dog every time?
Whenever possible, yes. We assign a consistent walker to each client so your dog isn't meeting someone new every visit.
QCan you administer medication during the walk?
Yes, at no extra charge, as long as it's discussed and confirmed during the meet and greet.
QWhat if my dog is reactive to other dogs on leash?
Let us know during the meet and greet. Depending on severity, we may recommend a private training consultation first.
QDo you offer weekend or holiday walks?
Yes, available on request and billed at the standard single-visit rate.
QIs there a discount for multiple dogs in the same household?
Yes, an additional dog on the same visit is $5 per walk, or $4 on a recurring schedule.
Puppy Daycare
Visit Puppy Daycare page →Covering puppy-only socialization and structured play.
QHow much does puppy daycare cost in Maryville?
A single day is $24, and a half day is $16. Punch passes bring the per-day cost down to $19-$21.
QAt what age can my puppy start daycare?
Most puppies can start once they've had at least two rounds of their DHPP vaccination series and a Bordetella vaccination, typically around 10-12 weeks.
QDo puppies play with adult dogs?
No. Puppy daycare is a completely separate group from our adult daycare, with size- and age-matched puppies only.
QWhat if my puppy hasn't finished all their vaccinations yet?
That's expected. Send us your vet's current vaccination schedule, and we'll confirm what stage of the program your puppy is cleared for.
QHow often should my puppy attend for the best socialization benefit?
We recommend two to three days a week during the 8-16 week window, though every puppy and schedule is different.
QWhat happens when my puppy outgrows puppy daycare?
Around the completion of their vaccination series and spay/neuter, we transition your dog into our regular adult daycare groups with a fresh temperament evaluation.
QIs there a free trial before I commit to a package?
Yes. Every new puppy starts with a free evaluation session before any package purchase.
Puppy Training
Visit Puppy Training page →Covering small-group obedience classes for puppies 10 weeks and up.
QHow much do puppy training classes cost in Maryville?
The 5-week Puppy Kindergarten group class is $175 per puppy. Private sessions are $75 per hour, or $260 for a 4-session package.
QWhat age can my puppy start classes?
Group classes start at 10 weeks with proof of the first DHPP vaccination round. Private sessions can sometimes start slightly earlier.
QIs this the same as puppy daycare?
No. Daycare is supervised free play focused on socialization. Puppy training classes are structured lessons teaching specific commands and skills.
QHow many puppies are in each class?
Classes are capped at six puppies so every dog gets individual attention from the instructor.
QWhat if my puppy is too nervous for a group class?
We recommend starting with private sessions to build confidence, then transitioning into group class once ready.
QWhat should I bring to the first class?
A flat collar or harness, a standard 4-6 foot leash, and small, soft training treats.
QDo you offer a class specifically for leash manners or house-training?
Both are covered within the standard Puppy Kindergarten curriculum. A private session can zero in on just that skill.
Dog Training
Visit Dog Training page →Covering private and group obedience training built on positive reinforcement.
QHow much does dog training cost in Maryville?
Private sessions are $75 per hour, with reduced per-session rates on 6- and 12-session packages. Group classes are $180 for a six-week series.
QWhat training method do you use?
Positive reinforcement, rewarding correct behavior with treats, praise, or play rather than using prong collars, shock collars, or physical corrections.
QHow many sessions will my dog need?
It depends on the behavior and your dog's age and temperament. Basic obedience issues often resolve in 6 sessions; reactivity and behavior modification typically take longer, often 8 or more.
QDo you offer group classes or only private sessions?
Both. Group classes run in six-week cycles and are useful for practicing obedience around distractions. Private sessions are better for behavior-specific issues.
QCan you help with leash reactivity?
Yes, through our dedicated Reactivity and Behavior Modification program, which moves at a slower, more controlled pace than standard obedience training.
QIs training available for puppies?
Yes, through our dedicated Puppy Training and Obedience Classes program, designed specifically for dogs 8-20 weeks old.
QWhat if my dog's behavior is more serious than standard training can address?
We'll tell you honestly during the consultation and refer you to a certified behaviorist if your dog's case needs specialized support beyond our programs.
Mobile Dog Grooming
Visit Mobile Dog Grooming page →Covering full-service grooming that comes to your driveway.
QHow much does mobile dog grooming cost in Maryville?
A full groom starts at $65 for small dogs and scales up by size and coat type, typically $85 for medium dogs and $105 or more for large or heavily coated breeds.
QDo I need to be home for the appointment?
Yes, someone needs to be available to let the dog out to the van and be reachable for the handoff afterward.
QWhat do I need to provide?
Just an accessible parking spot for the van. We bring the water, power, and all grooming equipment.
QIs mobile grooming better for anxious dogs?
Often, yes. A private, one-on-one appointment with no other dogs nearby tends to be calmer than a busy salon floor.
QHow far in advance should I book?
A few days to a week is usually enough, though holiday periods fill up faster.
QCan you handle matted or overgrown coats?
Yes, with a de-matting add-on charged by time. Severely matted coats may need a shorter cut for the dog's comfort and safety.
QDo you serve areas outside Maryville?
Yes, we serve Maryville and the surrounding Blount County area including Alcoa and Townsend.
Still Have a Question?
Call or text and we'll walk you through whichever service fits your dog, no pressure, no upselling.
Call or Text (865) 459-5755